I have one user who has been having this issue I have never seen before. She is always having issues starting up her machine, such as Windows getting stuck on welcome screen after logging in, or stuck on applying updates. We always had to force the machine down and start up again and she is able to login right after. It's becoming a frequent occurrence and the constant force shutdown doesn't seem to be a great solution.
However there is now a new issue, when she logs in, in the morning, she is faced with a Switch user screen. She types in her password. presses enter or the arrow and nothing happens, she is able to edit the password still, and the computer seems to be responsive. If she clicks Switch user, the dialog goes away as if it were loading the next screen, but never does and essentially freezes. A force shutdown thereafter remedies this and she is able to login afterwards.
We are in a Active Directory environment. I've tried searching for this issue online and cannot find anything.