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Two people (me - the webmaster - and a regular user, for now) that accessed our site www.lastroarte.com are having ERR_NAME_NOT_RESOLVED error on Chrome and any other browsers are just not finding the page and they do not display error logs upfront, so I'm assuming its the same error. (I haven't searched for it as well)

When I type the ip-address it works fine. So i believe its a DNS error. Here is the whois on my domain:

Name Server: NS1.DIGITALOCEAN.COM
Name Server: NS2.DIGITALOCEAN.COM
Name Server: NS3.DIGITALOCEAN.COM
DNSSEC: unSigned

Looks good right? Maybe this DNSSEC?

I've seen some tips around the net,

  • Flush DNS
  • Clear Chrome DNS Cache
  • Reboot server
  • Checked /etc/private/hosts file for misleadign entries
  • Turned firewall off
  • Checked whois
  • Checked google's public DNS
  • Used googles and OpenDNS DNS ips on my network settings
  • etc

but none works.. I still believe its my computer... Any ideas on how to resolve this?

I'm on a Macbook Pro Running Yosemite 10.10 on Wifi under a router.

Hope descriptions was helpful! Thanks guys!

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Two people (me - the webmaster - and a regular user, for now) that accessed our site www.lastroarte.com are having ERR_NAME_NOT_RESOLVED error on Chrome and any other browsers are just not finding the page and they do not display error logs upfront, so I'm assuming its the same error. (I haven't searched for it as well)

Don't rely on browser DNS cache when troubleshooting DNS problems. Depending on the host OS, use dig or nslookup. On the affected computers, which appear to be running OS X, run dig +trace www.lastroarte.com and then dig a www.lastroarte.com and paste the output.

What it appears is that there is no A or CNAME record for www, but there is an A record for lastroarte.com. Once you CNAME www to lastroarte.com you'll be fine.

  • curl-D and dig +trace return this: [cloudup.com/i3G5HdQ3yA3][1] – user3842869 Dec 26 '14 at 19:23
  • @user3842869 Yeah, you don't have any record in DNS for www, so nothing will return for anyway. I'm not getting your website when I go to www.lastroarte.com, but do when I go to lastroarte.com. – Wesley Dec 26 '14 at 19:24
  • heres is my Records Page on Digital Ocean, should I add a CNAME record now? What should I put as name and hostname? Thanks mate! cloudup.com/cQn9bxbMeBU – user3842869 Dec 26 '14 at 19:27
  • @user3842869 So you need to add a CNAME. In the "Enter Name" section put www and in the hostname section put lastroarte.com. – Wesley Dec 26 '14 at 19:28
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    YEAH! You were absolutely right Wesley, faster then the official support from DigitalOcean, although they are also very efficient.Thank you so much. All woks great perfectly now! – user3842869 Dec 26 '14 at 19:53

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