I've succesfully installed Bugzila 4.4.6 on Ubuntu Server 14 LTS, but then I get following message:

Welcome, Marko Frelih .

You are seeing this page because some of the core parameters have not been set up yet. The goal of this page is to inform you about the last steps required to set up your installation correctly.

As an administrator, you have access to all administrative pages, accessible from the Administration link visible at the bottom of this page. This link will always be visible, on all pages. From there, you must visit at least the Parameters page, from where you can set all important parameters for this installation; among others:

urlbase, which is the URL pointing to this installation and which will be used in emails (which is also the reason you see this page: as

long as this parameter is not set, you will see this page again and again). cookiepath is important for your browser to manage your cookies correctly. maintainer, the person responsible for this installation if something is running wrongly.

Also important are the following parameters:

requirelogin, if turned on, will protect your installation from users having no account on this installation. In other words, users

who are not explicitly authenticated with a valid account cannot see any data. This is what you want if you want to keep your data private. createemailregexp defines which users are allowed to create an account on this installation. If set to ".*" (the default), everybody is free to create his own account. If set to "@mycompany.com$", only users having an account @mycompany.com will be allowed to create an account. If left blank, users will not be able to create accounts themselves; only an administrator will be able to create one for them. If you want a private installation, you must absolutely set this parameter to something different from the default. mail_delivery_method defines the method used to send emails, such as sendmail or SMTP. You have to set it correctly to send emails.

After having set up all this, we recommend looking at Bugzilla's other parameters as well at some time so that you understand what they do and whether you want to modify their settings for your installation.

Now, I have to setup core parameters and when I enter vales and press save button, I get following error:

Software error:

Error in tempfile() using template data/params.XXXXX: Could not create temp file data/params.SjYXS: Permission denied at Bugzilla/Config.pm line 270.

For help, please send mail to the webmaster (webmaster@localhost), giving this error message and the time and date of the error. Which permissions do I have to set, bugzilla has been installed into /usr/local/bugzilla-4.4.6 and in /var/www/html there is a symlink to installation directory:

xxx@conquistador:/var/www/html$ ls -asl
total 20
 4 drwxr-xr-x 2 root root  4096 Dec 28 08:50 .
 4 drwxr-xr-x 3 root root  4096 Dec 28 08:49 ..
 0 lrwxrwxrwx 1 root root    25 Dec 28 08:50 bugzilla -> /usr/local/bugzilla-4.4.6
12 -rw-r--r-- 1 root root 11510 Dec 27 22:40 index.html

Which permission do I have to set?


Your webserver doesn't have the ability to write to the $BUGZILLA_HOME/data/ directory. You need to allow that. In general, running checksetup.pl should set all the permissions correctly for you, as long as you've set $webservergroup correctly in the localconfig file.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.