First, some background:
I work for a small company that does IT. Recently I have become the "web developer" as a value added for the clients we support. The business had a guy who set up a web hosting company about a year ago (before i got here) also for a value added for our clients. It is configured with helm v4 and has 3 servers (all running windows 2003) in a co-location.
The Problem: The guys who set up and maintained our web hosting portion of the company.. got up and left!! And.. me being the web developer have been put in charge :) YAY right.. NOT! I have no real experience maintaining this kinda thing so I am a little stuck. We host around 100 sites.. so we cant just cut this off.
The question: What do you guys suggest I do here. Where do I get started. I need to somehow get control of this. I dont like helm4, it sucks, there is no support etc. None of the users require control panel access really except for using the email. (we are using smartermail module).
My Solution: I was thinking about restarting everything on my own accord. Using Linux or Windows, Apache, MySql..etc. I have another server box I can get started on to test and learn. Since the users dont use the control panel, I could manually create new domains when they come. If I do this, does anyone know any guides or faqs on how to get started on this. Obviously I need to learn about security and such as well.
ANY help would be appreciated!!