I have been fighting this problem for hours, and I can't make IIS (7.5 on 2008r2) do the right thing. Every time I try to go to the photos virtual directory, I get a 404.0 and the physical path listed is wrong and different from the physical path I setup on the virtual directory. Here is the setup:

I have a virtual directory photos setup under the Default Web Site.

The Default Web Site's physical path is G:\inetpub\wwwroot and it's only binding is *:80. The application pool for the website is setup to run as a domain user created for this purpose. That user has permissions to the mentioned G path, and the F path below.

The virtual directory has alias photos, physical path F:\photos. When I click Test Settings, it comes back successful. (The application pool user can access the path.)

When I click Browse on the photos virtual directory, I get a 404.0 - Not Found. Plus the following information.

Requested Url: http://localhost:80/photos
Physical Path: G:\inetpub\wwwroot\photos

The physical path is clearly wrong and not what I configured. What am I doing wrong?

Log Entry

#Software: Microsoft Internet Information Services 7.5
#Version: 1.0
#Date: 2015-01-29 01:44:48
#Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status time-taken
2015-01-29 01:44:48 ::1 GET /photos - 80 - ::1 Mozilla/5.0+(Windows+NT+6.1;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko 404 0 2 1403

Page Error message

Module        IIS Web Core 
Notification  MapRequestHandler 
Handler       StaticFile 
Error Code    0x80070002 
Requested URL http://localhost:80/photos
Physical Path G:\inetpub\wwwroot\photos
Logon Method  Anonymous 
Logon User    Anonymous 

Missing piece of this puzzle: IIS is setup as a failover service with a shared configuration in a 2008 R2 failover cluster.

  • What do your logs say? – EEAA Jan 27 '15 at 2:52
  • request log says status 404, subcode 0, win32 status 2 – Kasey Speakman Jan 27 '15 at 14:33
  • Please edit your question and include the entire log message. – EEAA Jan 27 '15 at 14:34
  • Added the full IIS request log line. There's nothing in the event logs. – Kasey Speakman Jan 29 '15 at 1:49

So the apparent reason this was happening was the shared configuration and / or failover cluster. Even after changing the virtual directory configuration, the old configuration was cached and even restarting IIS would not cause it to be refreshed.

I was only able to get the configuration to reload by migrating the service to another node. Then the virtual directory was working properly.


"Remove" the problem website and then add it again along with the virtual directories from IIS Manager may help. It works in my case.

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