I've got a peculiar problem with one of my users. Often when the user creates folders on the NAS, she can see the folders on her own workstation. She can also access and browse these folders, but she can't create files or save files in these folders. If I log on to any other workstation, I can't see these folders at all - they don't exist.

Does anyone have any clue on what is going on and how I solve this? I've tried to remove the machine from Windows AD and recreate the user credentials. It helps for a while but eventually the problem occurs again.

Server: Windows SBS 2011

NAS: Qnap TS-412U

Workstation: HP ProBook 6570b / Windows 7



Have you checked "offline folders" are enabled for this share ? If yes, has she clicked "Always available offline" on the share ?

Also, are there special characters in the folder names she uses ?

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.