I have just set up a new remote desktop infrastructure, with all servers being built on Server 2012 R2. I have 7 session hosts, and a central file/print server.

On the print server, I have added network printers using their IP address, shared them, and listed in the directory. For each printer "Everyone" has print permissions, but not manage. Printers on print server

I have then created a group policy object within which I have created printer entries with item-level targeting (to control who gets what printer). Deployed printers in group policy

enter image description here

Item level targeting

The printers deploy ok, as I have also disabled point and print restrictions in the same group policy: Point and print settings

The various issues we have:

  • Some users of the HP printers, get duplicate printers deployed. They are the same printer, but one shows "on FLX-FS-V001", and the other shows "on"
  • When printing PDFs, users occasionally get messages saying the document could not be print as no pages were selected. As far as I am aware, other applications are ok at this time
  • Some users find their default printer is spontaneously changed to something like the OneNote 2013 printer, and when trying to change it back, they get a driver error

In most, if not all of these cases, doing a gpupdate /force, or restarting the print spooler seems to do the trick and kick things back into action. I have not currently found any events to indicate what may be causing this.

I have ensured I am using the latest x64 drivers for server 2012 R2 from the manufacturers website, but still a problem.

Does anyone have any past experience with this kind of issue, and able to advise what else I can try?

EDIT: Looks like I managed to get rid of the duplicated printers by setting a blank printer in the policy at the top of the list, and set it to remove all shared printers. Upon a log off/logon, only 1 instance of the printer was deployed.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.