I have searched to see if this has been asked before but it doesn't look as though it has.
I have been asked to take a look at a server printing issue which to be honest is a little beyond me at the moment.
The printer is a HP M177fw, it is attached to a Netgear Prosafe 1gb switch and everyone on the network can print except for the server which is Server 2008 R2.
The printer is installed and detected. I can ping the printer IP address, I can view the web interface and print a test page from there, however when I print from any other means I can see the item appear in the queue and disappear almost instantly with no print to be seen.
The user account (administrator) trying to print has full access to the server, the printer driver has 'everyone' set to allow access to everything just to rule out permissions.
I am now beginning to wonder if some other security settings have been put in place to stop printing but i'm afraid I don't know where to begin.
I have applied a Microsoft Fixit designed to fix issues with the spooler service, the spooler service has been stopped and restarted, I have even created another user account to see if there was an issue with the user account itself.
Any and all help would be greatfully received.
Added note: drivers have been updated but I am unable to update firmware with an error stating the printer is not attached even though I can ping and view the web interface. This printer has also been replaced by my colleague with no difference.
The printer has been installed using the GUI, and also after removing the printer for a reinstall by IP and searching for the driver only package.
Added note: The printer drivers have been uninstalled via the Control Panel and I have also deleted all ghosted entries as per instructions below. The printer has been installed via the GUI with basic drivers only and the software package does detect and install the printer, however printing still fails.
SFC /SCANNOW has been run 100% all ok with no violations or errors.
Following instructions below I was able to find that there were errors with permissions over the 'printers' folder where 'Local Host' wasn't allowed to do anything.
Thank you all for the assist!