We have trouble with the SearchIndexer on Windows 2012 R2. Microsoft suggests do uninstall the feature and reinstall it.
Where can I do that in Windows Server 2012? Can't find the feature in the feature list.
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KV: a big thank you for that idea. It didn't work quite the same for me, but led to solution.
My File Explorer (on a 2012R2) had the 'green bar death.' The Indexing Option tool was frozen with a message 'waiting to receive indexing status.' In that frozen state there did not appear to be a way to the'index rebuilding,'
Then I found your post. Went into Services to stop Windows Search as you suggested. At this point something strange happened. There was a message that 'windows search can not be stopped.' However, at the same time the Indexing Option tool was awoken out of slumber and I was able to do an 'index rebuild.'
And now file explorer works very well.