0

We have a public folder for our HR group. Originally this folder had the email address hr@example.com and all email sent from outside the company went here.

It was then decided that the HR group weren't noticing when there were new emails so I created a distribution group from the Exchange 2010 console. This distribution group included 2 users and the folder above. In order for this change to be transparent to outside entities, I changed the email address of the public folder to hrfolder@example.com and made the email address of the distribution group hr@example.com.

But, this doesn't seem to be working. Emails sent from inside our company (via Outlook) to hr@example.com just go straight to the public folder and nowhere else:

EventId  Source   Sender                            Recipients                        MessageSubject
-------  ------   ------                            ----------                        --------------
RECEIVE  STORE... CKrohn@example.com              {HRFolder@example.com}          Testing
DELIVER  STORE... CKrohn@example.com              {HRFolder@example.com}          Testing
SUBMIT   STORE... CKrohn@example.com              {}                                Testing

Other than testing with the message tracking logs, I'm not sure how to debug this.

0

I figured out the issue. While the SMTP email addresses were correct, the X400 address for the folder still had S=HR instead of S=HRFolder while the distribution group had S=HR2 instead of S=HR. Once I fixed that, everything worked.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.