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(This is more like a support ticket for Google Cloud Storage Team, but I dont have a silver account so hope they see it here)

I´ve a bucket where I store websites backups. When I need to download a copy I use the Console Storage Browser. Just clic the file and it simply downloads, always worked.

This issue started early today: the download starts when clicking the file but halts after 63 Mb downloaded aprox and does the same every time I try. I tried to download directly from a server, it halts. I tried checking "public link", it halts.

Any help is really appreciated thanks

Snapshots:

moment when it halts (using chrome browser) - loop

i.gyazo.com/1b60b80afb8c9bb9ebe2bdb764ac3bd1.gif

moment when it halts (from a server) - loop

i.gyazo.com/70cef9da2ed6a979fe0d0b929c40a962.gif

public link tested

storage.googleapis.com/cftest/dummy_file_184mb.gz

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  • Have you tried using the gsutil tool [1] to download the files to see if it works ? [1] cloud.google.com/storage/docs/gsutil/commands/cp
    – Faizan
    Jun 5, 2015 at 19:34
  • Is your bucket type nearline (cloud.google.com/storage/docs/nearline) by any chance. I was able to reproduce this issue with nearline buckets.
    – Faizan
    Jun 5, 2015 at 22:27
  • Yes its a nearline bucket type, is this issue acceptable for nearline types?
    – guillefd
    Jun 5, 2015 at 22:42
  • Faizan, many thanks for your reply. With gsutil it seems to work, so far I´ve been able to download 600Mb of a 1.5Gb file. Although it seems slower than from downloaded from browser.
    – guillefd
    Jun 5, 2015 at 23:35
  • Storage Browser it´s working again, thanks Google.
    – guillefd
    Jun 6, 2015 at 12:08

1 Answer 1

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I'm glad to know that gsutil worked. You can use the command line for now as a workaround.

The issue with the developer console download for nearline buckets has been reported to Google engineers. You can subscribe to this issue link to get updates.

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  • Hi Faizan, great, I really appreciate your reply, many thanks.
    – guillefd
    Jun 7, 2015 at 15:21

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