We're having an issue in IIS on Windows Server 2012 R2 Core. Our IIS site has its own app pool which is set to run under the application pool identity. Almost immediately after startup when first accessing a page the app pool will stop.

I can restart the app pool and attempt to access a page and it will stop again, sometimes partially loading a page. The same is also true for accessing static content like CSS - it might load once, but a second attempt will yield a "Service Unavailable 503" response.

Nothing is being written to the application event log and the httperr.log files show the following:

2015-07-01 09:04:36 58318 80 HTTP/1.1 GET /Account/Login 503 14 AppOffline ourapp.ourdomain.com

We're tried a few things mentioned elsewhere like ensuring the loaduserprofile option is disabled for the app pool and disabling rapidFailProtection. Other users seem to report seeing errors logged to the application event log, but we're not seeing anything similar. Could these be being written elsewhere?


It turns out that the errors we were seeing were as a result of some patching that had occurred. A restart of the server resolved the issues.


Your app pool is probably not using NetworkService account, which is default as per following link.


Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.