We had a PCI scan and it wants us to disable TLS 1.0 on our server 2008 R2 server running Exchange 2010 (14.03.0248.002). I used IIS Crypto 1.6 build 7 to disable it. SSLLabs gives us an A now, but autodiscover stoped working correctly. I used the "Test E-mail AutoConfiguration" tool and it says...

Auoconfiguration was unable to determine your setting!

in the log tab...

Attempting URL xttps://mail.example.com/autodiscover/autodiscover.xml found through SCP
Autodiscover to xttps://mail.example.com/autodiscover/autodiscover.xml stating GetLastError=12030; xttpStatus=0.
Autodiscover to xttps://mail.example.com/autodiscover/autodiscover.xml Failed (0x800C8203)



The connection with the server has been reset or terminated, or an incompatible SSL protocol was encountered. For example, WinHTTP version 5.1 does not support SSL2 unless the client specifically enables it.

I did some google searched and did find much. Any Ideas how to do this?

  • Please give the actual domain name so we can check your configuration. – Grant Jul 23 '15 at 16:05


Per this TechNet discussion, it may still be the case that TLS 1.0 is required for Exchange 2010 to function properly.

There is KB article that includes a fix for this: https://support.microsoft.com/en-us/kb/3029667

However, the TechNet discussion still states it may not resolve it correctly and Exchange 2010 could still have issues:

After installing Rollup 9 and ensuring 1.0 and SSL 3 are disabled, SMTP should begin using 1.1 or 1.2 without further changes. As you mentioned, Exchange Web Services (Out of Office, Free/Busy) will not function correctly with this current implementation.


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