We're upgrading our aging fleet of Dell servers to new 13th Gen Dells with iDRAC 8 enterprises.

We are polling the power status of the server via SNMP with the following OID:

. (systemPowerState)

This is meant to return the value of 4 (on), and often it does. But it also often returns a state of 0, which causes false alerts to trigger.

Has anyone else seen this on iDRAC 8? I'm going to open a case with Dell to see if there's a known issue (it, uh, wouldn't be the first time we've found a bug in Dell firmware) but I wanted see if anyone else has seen this first, and if you had a workaround.

After a few weeks of looking at this, I don't have a solution yet, but now we're also getting the occasional "unknown" data from the voltage sensors, saying that the 1.5v rail is going offline. It's not happening just to a single server either. We now have multiple R630's returning this data over SNMP and raising what we assume are false alerts.

I have done some tech support with Dell, but do not have a resolution.


I have the same "Power Status" issue with 4x R730. Updating the firmware to the latest available version ( did not solve it.

The SNMP values returned for DellPowerState should be one of:

1 ⇒ Other 2 ⇒ Unknown 3 ⇒ Off 4 ⇒ On

0 is not documented. The work around we use is to consider "0" like "4", so we don't get an alert when the idrac randomly returns "0".

I guess we'll have to wait for a future version of the idrac firmware from Dell to fix it.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.