I have SQL 2005 server - 32 bit standard edition. The server has SSAS,SSIS,SSRS and database services. I patched the server to 9.00.4220.

We are having problems with reporting services. It starts fine and connects to database (as from activity monitor) but the resportserver page doesnt open in IE. It says:

HTTP Error 404 - File or directory not found. Internet Information Services (IIS)

When connection from management studio it says:

the attempt to connect to the report server failed. check your connection information and that the report server is a compatible version

What should I do?

Regards Manjot

  • also, the initialisation tick is greyed out after patching
    – Manjot
    Oct 4, 2009 at 22:04

1 Answer 1


Some troubleshooting steps:

  • Are you seeing any errors in the Application event log for the OS?
  • Do you see the hits against /reportserver/ in the IIS logs?
  • Have you verified in IIS that the /reportserver/ virtual directory is still present and that it's using the correct application pool (which has the proper identity)?
  • Application event log has following error: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Failed to compile: Microsoft.ReportingServices.QueryDesigners, Version=, Culture=neutral, PublicKeyToken=89845dcd8080cc91 . Error code = 0x80070002 How to check IIS logs? Yes the files are still present Files in ReportServer directory are: rsreportserver.config web.config and others Files in Reports directory are: RSwebappplication.config Web.config and others
    – Manjot
    Oct 5, 2009 at 1:40

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.