I have a dedicated server at hetzner and they told me the hard drives are broken and they must replace them with new ones.

I MUST back up all my websites and databases, that is my life work!

The problem is that hetzner does not offer support on how to backup.

They told me to access Hetzner Rescue System and I have mounted /dev/md2 to /mnt and I am stuck here.

How can I backup all my websites and databases from ssh?

I can not login to FTP or open my websites in a browser.

Please, this is urgent.

Thank you

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    Your life's work, eh? And somehow the idea of backing up your data hasn't come up prior to this? – joeqwerty Aug 15 '15 at 0:53
  • i never thought the hard drives would break and stop working. – user1349390 Aug 15 '15 at 0:55
  • 1. I hope you're able to get your data backed up safely and soundly. 2. I hope you've learned something about the importance of backups. – joeqwerty Aug 15 '15 at 0:59
  • 1
    @user1349390 Hire a professional to help you out. This is not an internet helpdesk. If you can't find someone, contact me at the email address listed in my profile and we'll work something out. – EEAA Aug 15 '15 at 1:59
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    I'm voting to close this question as off-topic because SF is not a place to seek urgent help. – EEAA Aug 15 '15 at 2:00

your lifes work, and you're backing it up only because a drive is failing ? o_O

there's very little information to go on here, but generally you'll want scp.


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  • hetzner told me the hard drives are broken and they need to be replaced. that's why I am backing up everything – user1349390 Aug 15 '15 at 0:54
  • this is my first time backing up from ssh, so I have no idea about everything. Where are my websites and databses located? Do I need to put those in a tar or zip and then use the link you gave me? – user1349390 Aug 15 '15 at 1:05
  • my point is, you needed a backup regardless of if their drives break or not. but yes, you should be able to copy the file off the machine using ssh (scp specifically). The exact command depends on the filename of the zip on the remote machine. – Sirex Aug 15 '15 at 1:10
  • @user1349390 regarding where it's located, it varies but for SQL you can use the mysqldump command (depending on the database size) to make a copy of your database to a degree and your site is PROBABLY under /var/www or /var/www/html – Michael Bailey Aug 15 '15 at 7:13

You actually have multiple options, and in the future I hope that you setup some daily / weekly backups of your system.

Also, if you hosting provider is unable to clone your dives when they need to replace them in the hardware that you are renting from them, I would suggest you fins a better provider...

As mentioned by Sirex, you could use SCP, or even use SFTP which is FTP over ssh.

To do the latter, you can even use most FTP clients (such as FileZilla) that have support built in.

scp is a program acailable on most unix based machines, if your client happens to be windows, SFTP might be your best solution.

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