I want to take failed drives, send a diagnostic report to HP so I can automatically have the drives shipped to the right location.
I'm considering writing C# code to automatically log in, post a case below, with the drive diagnostics as an attachment. This is possible using some C# magic, but I'd rather have a supported way.
- Is there an automatic way to open a case with HP support?
How to access the HP Service Center
1. Navigate www.hp.com/go/hpsc 2. Login into your account. (If you dont have one, you can register yourself in the HPSC website). 3. Click Get help from HP 4. Click Submit or manage support cases 5. Select the option ;Submit a case from the left side pane 6. Enter the product serial number in the Contract or warranty id box. 7. Click Submit Case and proceed further.