I've been having a problem for the last few days with a client we have just started providing support for. Bit of history, client was hit with Cryptolocker virus, and through trying to restore everything (including paying the ransom!!!), previous support ended up moving their email to Office 365. Unfortunately I don't have many more details about that. We are trying to move them back to Exchange as the server is still relatively new. Server is SBS 2011.
Mailbox setup and move has been fine. Problem I am having is Public Folders, when I try and access them from Outlook 2010 I get the following: "Cannot expand the folder. The attempt to log on to Microsoft Exchange has failed."
If I Test E-mail Autoconfiguration, here are the results:
In the 'Sync Issues' folder in Outlook I have two message with the same contents:
17:00:11 Synchronizer Version 14.0.7157 17:00:11 Synchronizing Mailbox 'User' 17:00:11 Synchronizing server changes in folder 'Calendar' 17:00:11 Downloading from server 'Servername.domain.local' 17:00:11 1 view(s)/form(s) added to offline folder 17:00:12 Could not connect to public folder server. 17:00:12 [8004011D-512-476-0] 17:00:12 The attempt to log on to Microsoft Exchange has failed. 17:00:12 Microsoft Exchange Information Store 17:00:12 For more information on this failure, click the URL below:
I've been scouring the web the last couple days and every post I follow sends me down the wrong path for one reason or another. Usually I take what I read and compare with some of our other clients SBS2011 servers and I have yet to find something different.
Alot of article refer to autodiscover address, yes when I compare the DNS console on other clients servers, everything appears the same as this one here.
One interesting note, if I dismount the Public Folder Store and then remount it, I can access it from Outlook for maybe 30 seconds and then the problem returns
Any help anyone can provide would be most appreciated.