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I'm trying to troubleshoot a freezing issue with our git server.

We're running Atlassian Stash on a dedicated Windows Server 2012 R2 Standard virtual machine.

The server will sometimes (a few times each week) appear to freeze for a few minutes. The freeze seems to only impact connected git clients; other activities on the machine are running fine. We can still use remote desktop to access the box fine; task manager shows little CPU activity and negligible amounts of disk and network IO.

We have noticed that the machine is making an outbound LDAP connection to a workstation - not to any of our Active Directory domain controllers, but to a laptop. Obviously the laptop won't respond, so the connection hangs until it times out. As soon as the timeout expires, normal git service is resumed. At least, until the next time. We've verified that the network connection is originating with Tomcat, the application host for Stash.

What would cause this server to try establishing an LDAP connection to a machine that isn't an Active Directory controller?

The directory services configuration for Stash lists only a local Active Directory domain controller, but we notice there are multiple outbound connections to other valid domain controllers as well. How does the machine find out about these other domain controllers? And might that mechanism explain why it's trying to talk to a laptop?

  • Did you ask Atlassian support about this? – EEAA Oct 14 '15 at 1:02
  • What does nslookup your.ad.domain.example.com return? You may also want to look at your domain's SRV records for the _ldap. entries. – jscott Oct 14 '15 at 1:02
  • So you've confirmed the process that is initiating this connection? Did you confirm it via it's PID? Have you verified the destination port and protocol? I second @jscott's suggestion. I'd be looking at the DNS SRV records in the AD DNS zone. – joeqwerty Oct 14 '15 at 1:29
  • @EEAA I've lodged a support request but haven't yet had a response (to be fair, it hasn't been long, so I'm not worried). – Bevan Oct 14 '15 at 2:41
  • @joeqwerty - one of our IT guys found the outbound LDAP connection to the laptop originates from tomcat.exe. The destination of the connection shows laptopname:ldap in the appropriate column of the output from netstat -a. – Bevan Oct 14 '15 at 2:42

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