Is it possible via the remote control feature of SCCM 2012 R2 SP1 to have more than one connection to a client? I.e. If two or three support staff want to remote into the same client at the same time to help each other.

Can this be done via a configuration change?

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    If SCCM client is on the support computers, you could always remote the tech's computer which is remoting the client. – jscott Oct 28 '15 at 22:39

As useful as that would be, unfortunately the remote control feature within SCCM only allows one active connection. You'll get the following message if you try to remote control a host which already has an active connection:

Good old error message

I've double checked the Client Settings for remote tools and there is no feature to extend the allowed amount.

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