We use Office 365 exchange server for staff emails. I have an email account which I have been able to successfully setup on my iPhone, and android tablet, however when trying to set it up in Outlook I get an error saying that autodiscovery is not working. When I then attempt to manually set it up using the exchange server address given to me which is outlook.office365.com and the username which is my full email address I get an error saying "The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action."
Steps So Far
- Double checked server address
- Switched off computer firewall
- Switched off Windows firewall
- Switched off antivirus
- Tried alternate username
Each time I get the exact same error and it is starting to get tiring given the fact that I can connect from everything except my Outlook installation. I have checked with out IT department and it is meant to be accessible from home but given that it is a personal computer they have stated that they can not provide any further assistance other than to tell me what the server address is.
Any assistance is greatly appreciated.