Samba version: Version 4.1.17-Ubuntu

Ubuntu 15.10

When accessing a Samba share in windows, I can see the share but whenever I try and access it - entering the same username and password as the Samba user created with sudo smbpasswd -a benjamin (same as system user), I only get "Access is Denied". Here are my smb settings

server string = %h server (Samba, Ubuntu)
#encrypt passwords = No
map to guest = Bad User
obey pam restrictions = Yes
passdb backend = tdbsam
pam password change = Yes
passwd program = /usr/bin/passwd %u
passwd chat = *Enter\snew\s*\spassword:* %n\n *Retype\snew\s*\spassword:* %n\n *password\supdated\ssuccessfully* .
unix password sync = Yes
syslog = 0
log file = /var/log/samba/log.%m
max log size = 1000
dns proxy = No
usershare allow guests = Yes
panic action = /usr/share/samba/panic-action %d

wins support = yes

name resolve order = wins lmhosts host bcast

path = /media/MEDIA2/TV
available = yes
valid users = benjamin
read only = no
browsable = yes
public = yes
writable = no

Where ls -dl /media/MEDIA2/TV/ reads

drwxrwxr-x 40 benjamin benjamin 4096 Sep  5 16:18 /media/MEDIA2/TV/

Sample log:

[2015/12/20 12:52:02,  2] ../source3/lib/tallocmsg.c:124(register_msg_pool_usage)
[2015/12/20 12:52:02,  2] ../source3/lib/dmallocmsg.c:78(register_dmalloc_msgs)
[2015/12/20 12:52:02.517860,  2] ../source3/param/loadparm.c:543(max_open_files)
  rlimit_max: increasing rlimit_max (1024) to minimum Windows limit (16384)
[2015/12/20 12:52:02.517954,  2] ../source3/param/loadparm.c:3582(do_section)
  Processing section "[TVShare]"
[2015/12/20 12:52:02.518169,  2] ../source3/lib/interface.c:341(add_interface)
  added interface eth0 ip= bcast= netmask=
[2015/12/20 12:52:02.522658,  0] ../lib/util/become_daemon.c:136(daemon_ready)
  STATUS=daemon 'smbd' finished starting up and ready to serve connectionsFailed to fetch record!
  • No Samba version, no logs, nothing about other versions of Windows... And have you tried to mount the share from the server machine itself? Dec 20, 2015 at 14:33
  • Added. Unable to try on other versions of windows - but thought the version may be of help
    – bak202
    Dec 20, 2015 at 15:09

4 Answers 4


To access the samba share, please pay attention to:

  1. You had to create a system user with the same username. In this case, please issue the following command: useradd -s /sbin/nologin benjamin
  2. If you are using a SELINUX-enabled system (eg: CentOS), try to temporarily disable it issuing setenforce 0

EDIT: as the problem persists, try the following:

  1. maybe your Windows host is prepending your username with the wrong domain name. From the Windows machine, try to login using localhost\benjamin as the username
  2. issue pdbedit -L and check if user benjamin is listed. If so, set a trivial password (you can change it later) using smbpasswd benjamin
  3. if user benjamin is not listed, try to recreate it issuing smbpasswd -a benjamin
  4. if it does not work, delete the passwd file (it is named passwd.tdb; for reference, in a CentOS 6.x system it is found under /var/lib/samba/private/). Then, recreate your user issuing smbpasswd -a benjamin
  5. if it still not working, try to use the root account issuing smbpasswd -a root and check if you can login using the root user. Note: this is only a try. After having done with it, you must delete root's entry issuing smbpasswd -x root
  6. Your last resort is to increase the verbosity of logging and see if you can find clues there. For authentication attempts, edit or add the following line on your smb.conf log level = 2 winbind:5, check the logs with something like tail -f /var/log/samba/log* and try to login.
  • Thank you, the user I created is the same name/pass as an existing system user. I'll edit the question with more information
    – bak202
    Dec 20, 2015 at 15:04
  • I've edited my answer. Give it a try.
    – shodanshok
    Dec 20, 2015 at 17:20
  • Tried 2-5 (it did exist in pdbedit) but had the same issue. After trying one, I get a new error in Windows: "...\TVShows is not accessible. You might not have permission to use this network resource..."
    – bak202
    Dec 20, 2015 at 18:10
  • Have you disabled SELINUX?
    – shodanshok
    Dec 20, 2015 at 19:11
  • Thank you :) creating new user with password solved my problem :)
    – Soren
    Mar 16, 2019 at 20:03

On the Windows PC, Change HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\LmCompatibilityLevel to 4

Network security: LAN Manager authentication level is usually set to Send LM & NTLM - use NTLMv2 session security if negotiated by Group policies for backup compatability with older clients.

Changing LmCompatibilityLevel to 4 sets it to Send NTLMv2 response only

  • 2
    Does this require a reboot on the client?
    – user643011
    Jul 31, 2018 at 17:08
  • 1
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\LmCompatibilityLevel does not exist on my Windows 10 Home machine. What type should it be? May 4, 2020 at 12:56
  • @DaveBurton: REG_DWORD
    – jftuga
    Jun 2, 2020 at 18:25
  • thank you Dave, this worked for me Jun 17, 2020 at 14:35
  • 1
    This doesn't do anything for me. Just says "access denied" even after a reboot
    – endolith
    Mar 18, 2021 at 3:38

It is possible you need to add the user in question to your smb service in linux

sudo smbpasswd -a myuser
  • 3
    tried all kinds of configurations, but this was the answer I needed :) Sep 6, 2020 at 20:50
  • I would give this a bounty if I had any to give
    – endolith
    Mar 18, 2021 at 3:41

I was having the same problem. Eventually solved it by erasing the partition on my external HDD and remaking the filesystem. With this config I can copy&paste onto the drive without logging in from windows:

server string = Media Server
workgroup = HOME
security = user
map to guest = Bad User
name resolve order = bcast host

path = /mnt/sda/sda1/Film
force user = smbuser
force group = smbgroup
create mask = 0664
force create mode = 0664
directory mask = 0775
force directory mode = 0775
public = yes
writable = yes
write list = smbuser

I set up the group and user with the following commands:

sudo groupadd --system smbgroup
sudo useradd --system --no-create-home --group smbgroup -s /bin/false smbuser

My drive had been used in a different system (I re-did the same server a couple of times) so I think there were still traces of ownership that was overriding my new persmissions so therefore, only after re-partition and re-making the filesystem the new permissions worked.

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