How to resolve the error during installation of System Center Configuration Manager 2012 with a external MSSQL 2012 Database?

Error Log

2/12/2016 7:33:26 AM: ConfigMgrSetupWizard Information: 1 : Reading wmi to get Clustered SQL information on server [SRV-DB-06.******.local].
2/12/2016 7:33:26 AM: ConfigMgrSetupWizard Error: 1 : Exception message: [Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))], Exception details: [System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

The Computer Account as by Microsofts documentation is member of BUILTIN\Administrators and BUILTIN\Distributed COM Users. The necessary firewall ports are open. And remote management exceptions are enabled.

1 Answer 1


The account, that executed the System Center Configuration Manager installer must be added as BUILTIN\Distributed COM Users.

If the account is e.g. the <DOMAIN>\Administrator, it is not sufficient. You than have to add the <DOMAIN>\Administrator> to the BUILTIN\Distributed COM Users on the database server and restart the Windows Management Instrumentationservice.

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