I'm moving a site from a server to another, and using its current and still valid SSL certificate. The machine I'm working on is a Ubuntu 14.04 server. I've set up my usual virtual host file, let's call it my_domain.conf. These are its contents:

#omitting the major/minor signs near VirtualHost
VirtualHost *:443
        ServerAdmin [email protected]
        ServerName mydomain.com
        ServerAlias www.mydomain.com
        SSLEngine on
        SSLCertificateFile    /etc/ssl/certs/mydomain.com.crt
        SSLCertificateKeyFile /etc/ssl/private/mydomain.com.key
        DocumentRoot /var/www/html/mydomain.com/public
        ErrorLog /var/log/apache2/mydomain-error.log
        TransferLog /var/log/apache2/mydomain-access.log

Now, when I type www.mydomain.com on a browser, the VirtualHost works. But when I type mydomain.com, it doesn't. Both the customer and the webdesigner need it, so I can't avoid it.
I tried

  • Swapping ServerName and ServerAlias, and using only ServerName
  • Disabling all the other virtualhosts, including default ones
  • Adding SSLStrictSNIVHostCheck both on and the off after noticing this line on my general (not site specific) error.log: [ssl:warn] [pid 6558] AH02292: Init: Name-based SSL virtual hosts only work for clients with TLS server name indication support (RFC 4366)

Nothing changed, and I really can't figure out why this is happening

EDIT: I forgot to add, by "it doesn't work" I mean the virtual host config file is bypassed and the browser takes me to the apache2 default document root

  • What is the exact, detailed error message your browser provides and are there any relevant messages in your logs.
    – user9517
    May 8, 2016 at 13:21
  • The browser leads me to the root of my web server, basically bypassing the virtualhost. And what I posted the only relevant message in the logs (repeated each time apache is restarted)
    – didrocks66
    May 8, 2016 at 13:26
  • Is your "current and still valid SSL certificate" a multi-domain certificate covering both mydomain.com and mydomain.com?
    – Colt
    May 9, 2016 at 4:01

4 Answers 4


Same here. I gave up trying to make ServerAlias on SSL host. My solution:

VirtualHost *:443
    ServerAdmin [email protected]
    ServerName mydomain.com
VirtualHost *:443
    ServerAdmin [email protected]
    ServerName www.mydomain.com
    ...//same as above

I know it's ugly, but it works - no headache.


The message "Name-based SSL virtual hosts only work for clients with TLS server name indication support" refers to a lack of SNI support in the web client (i.e. your browser). In other words, this message generally does not point to an issue with your server setup but rather is just a warning that some browsers will not be able to access the server. For clarity, this is an "information" message only and does not indicate anything is wrong.

Notably, many older browsers do not have SNI support, and as a result cannot negotiate between Subject Alternative Names (SANs) in a multi-domain certificate. For a list of browsers, or just more information, you can do a web search for "SNI support," but, in reality, you would have to have a pretty compelling reason to give up use of a multi-domain certificate just to be compatible with an older browser.

You probably need to up your LogLevel to get more detailed information before anyone can help you find the issue.


I had very similar issue and figured it out using debug log level. I didn't disable defail virtual host definition (ssl.conf). There was no DocumentRoot or ServerName or Alias there but for some reason this configuration was conflicting with my vhost. So to solve it just comment whole default virtual host section:

#<VirtualHost _defaulr_:443>

Copy certificate details to vhost or outside of it (for global usage) and restart apache. It helped for me.


Try with only ServerAlias Like :

ServerAdmin [email protected]
ServerAlias example.com
ServerAlias www.example.com
DocumentRoot /var/www/html/

I am currently using this and my sites are working perfectly.

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