I am setting up a website and bought the SSL certificate for the domain of the website. When I asked the hosting company why
https://www.example.com was refusing connections, they answered that SSL access was configured on port 41696. Of course,
https://www.example.com:41696 works as they promised, but that's really not a URL I'd like to use for a customer facing website.
The hosting company also said that they can't change it to 443 even if we get a different package. I have never heard that from any other hosting providers I worked with. Is there a good reason why they are not letting that happen? Or is there any configuration that I can change on the server that will make it accept HTTPS requests on port 443?