When I am trying to open Outlook the error came like:

filename.pst is not a personal folder”.

So I created one new pst and set it as default. Then I was able to open Outlook. But I need old emails which are in the old filename.pst file. And I need the old pst to be configured in my mail. When I tried the attached error coming.

Kindly suggest solution.

  • 1
    Use scanpst.exe and fix the .pst, search your office installation folder for it.
    – yagmoth555
    Jun 13 '16 at 14:53

Microsoft provides the Inbox Repair Tool for correcting most problems with damaged Personal Folders .pst files. If you do not see the Inbox Repair Tool on the Start menu, under Programs | Accessories | System Tools,

use Start | Find or Start | Search (depending on your operating system) to search your system for Scanpst.exe. https://support.microsoft.com/en-us/kb/272227

You will need to know the location of the .pst file that you want to repair. See Outlook & Exchange/Windows Messaging Backup and Dual-Boot for information on file locations and ways to determine the location of a .pst file that you can see in Outlook.

Look at this reputable source also for help. http://social.technet.microsoft.com/...rclientslegacy


You can go to File > Open to open the old .pst file and view the emails. You can also use the Import/Export option to import the messages into your new PST file if you would like.

Not the answer you're looking for? Browse other questions tagged or ask your own question.