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At this afternoon I decided to apply an pack of updates in my Windows 2012 server (about 1 GB).

After it downloaded, it starts to apply them and self restarted.

When the windows come up again, a blue screen (I hope not "of the dead") with a message apears (the message was in portuguese):

"Failure at Windows update configuration. Rolling back changes. Do not turn off the computer"

This is already running for more than 2 hours, and I don't have any access to the console.

What can I do about this?

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Unless you're sure that the machine is hung, the best answer is probably just wait it out. I've seen rollbacks like this take a really long time. Your only other recourse is to do a hard reset, but then you risk just making the entire process start over. In short, give a few more hours and see what happens.

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  • After 5 hours, it back to live. And the updates were apply. – Beto Neto Sep 12 '16 at 11:12

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