We have a domain muzzard.com that is DNS hosted with AWS Route 53
AWS has give us the following nameservers
These have been added to muzzard.com as its namesevers at MyDomain.com which is the ultimate registrar for muzzard.com
I can see them in the DNS:
> set querytype=all > muzzard.com Server: ns-1996.awsdns-57.co.uk Address: 188.8.131.52 muzzard.com internet address = 184.108.40.206 muzzard.com nameserver = ns-1368.awsdns-43.org muzzard.com nameserver = ns-1996.awsdns-57.co.uk muzzard.com nameserver = ns-436.awsdns-54.com muzzard.com nameserver = ns-777.awsdns-33.net muzzard.com primary name server = ns-1996.awsdns-57.co.uk responsible mail addr = awsdns-hostmaster.amazon.com serial = 1 refresh = 7200 (2 hours) retry = 900 (15 mins) expire = 1209600 (14 days) default TTL = 86400 (1 day) muzzard.com MX preference = 10, mail exchanger = mail.muzzard.com mail.muzzard.com internet address = 220.127.116.11
In there I have added 2 A records into the route 53 control panel:
ns-primary.muzzard.com & ns-secondary.muzzard.com
These have Windows2012 DNS software loaded and will respond to requests.
We want to use muzzard.com as DNS Nameserver for another domain teachers-direct.co.uk, this is hosted at Godaddy.
I am trying to add ns-primary.muzzard.com & ns-secondary.muzzard.com at Godaddy control panel but is rejecting saying "You must enter a registered nameserver."
There are existing records for ns-americas,ns-emea and ns-apac.muzzard.com (that no longer exist)
When I add the new nameserver it fails with this error message:
And yet the nameservers are in the DNS if I ping them.
Pinging ns-primary.muzzard.com [18.104.22.168] with 32 bytes of data: Reply from 22.214.171.124: bytes=32 time=56ms TTL=115
Here is a screen capture of the DNS setting on ns-primary.muzzard.com
And ns-primary responds correctly using nslookup with the correct IP for the given hostname.
C:\Users\Karl>nslookup Default Server: google-public-dns-a.google.com Address: 126.96.36.199 > lserver ns-primary.muzzard.com Default Server: ns-primary.muzzard.com Address: 188.8.131.52 > www.teachers-direct.co.uk Server: ns-primary.muzzard.com Address: 184.108.40.206 Name: www.teachers-direct.co.uk Address: 220.127.116.11
I believe this is due to missing "glue" records at muzzard.com
Where would I add these ns records?
Update 5 October 2016
I had to change the nameservers for this domain 'teachers-direct' to a set that worked as it is a live site with a lot of traffic.
Currently has mentioned in comment I have another domain in the same situation that I have not moved to working DNS servers.
This was the response from the tech team for that domain - 'carib.com'
"Our upper level domains team has further investigated and they have find out that the name servers ns-primary.muzzard.com and ns-secondary.muzzard.com do not exist at the registry. They have told me that the owner of the domain muzzard.com will need to add host entries for these. I think that you can pass this information to the support of muzzard.com registrar. Please let me know if more details are required and I will try to obtain more technical details. If there’s anything else at all I can do for you, please let me know and I’ll be very happy to help. Best wishes "