We got an error on HP server with a HP Smart Array P812 and now 6 of the drives are missing.
the error seems to be attr_value_interface_phy_not_connected (See pic) and I found no reference anywhere on the web for it.
in status alerts windows it also says "Bay 0 is bad or missing" for all the drives.

enter image description here

  • What model server is this? – ewwhite Oct 19 '16 at 11:46

The error you see is just an undefined variable in the web application. That's a programming problem. But the fact remains that the systems doesn't think the drives are connected.

It may be more useful for you to see what's happening physically on the server.

I count 12 disks. Is this a ProLiant DL180 G6 server?

I ask because of the age of the controller, the drive size, count and potential for backplane issues.

  • When did this start happening?
  • Is your firmware up-to-date?
  • Are all of the disk status lights illuminated? What color are they?
  • Look at the BIOS when the system boots. What are the POST errors?
  • Look in the HP IML log. What is it reporting?
  • Look inside the server. How many cables are connected between the backplane and the RAID controller? Are they secure?

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.