Is there any way to create a shared mailbox in Office 365, linked to a new synced user account ?
- Create a new user account in Active directory.
- Sync it to office 365 (Azure AD connect)
- Set this new synced user account to be a shared mailbox.
Edit to add more info / *** re-edited to update the procedure ****
The only approach I found is first add a Exchange license to the new synced account, and then convert the mailbox to a shared mailbox. But I feel like there's should be a more efficient way to achieve it. This are the steps of this approach:
In the 365 admin portal select the new synced user account, for example :
Add an available exchange license, for example :
Exchange online Plan 1
Convert the mailbox to be a shared mailbox with the cmdlet set-mailbox :
get-mailbox shared.mailbox.Sales | set-mailbox -type shared
Since a shared mailbox don't require a license, you can remove the previously assigned license in the admin 365 admin portal.
The pro's to have the shared mailbox linked to an AD synced account are:
- You have all your accounts in your on premise Active Directory.
- In case you need the shared mailbox to be accessed using a user/password, you can use the active directory user/password and access to it using outlook.office365.com
sources: http://office365support.ca/create-a-shared-mailbox-from-an-existing-synced-user-account/ https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook/service-accounts-shared-mailbox-with-enabled/0243cceb-35ee-4fed-88b4-908054a95578