Sorry if this is too simple a question, but hopefully someone can point me in the right direction here. We have Exchange 2007 running on a SBS 08 VM. My predecessor SysAdmin setup about 6 "shared" mailboxes in Exchange. He then granted appropriate permissions to people for the shared mailboxes. Now there are about 10-12 people using them and each person's Outlook profile has to be manually customized to add the extra mailboxes to his/her Outlook. Try as I may, I cannot teach our end users how to set this up, they just cannot remember how to do it. They hop around a lot, and each time someone goes to a different computer, I have to manually setup these extra mailboxes in his/her Outlook profile.
Could a Managed Folder policy fix this so that their profile syncs automatically with the secondary mailbox(es) in sub-folders? If not, what might accomplish this? Thank you!