I followed the instruction to install zabbix_server_mysql 3.2 in Ubuntu16.

wget http://repo.zabbix.com/zabbix/3.2/ubuntu/pool/main/z/zabbix-release/zabbix-release_3.2-1+xenial_all.deb
dpkg -i zabbix-release_3.2-1+xenial_all.deb
apt-get update
apt-get install zabbix-server-mysql zabbix-frontend-php

After complete to install, I try to connect mysql for the next instruction like below.

Creating initial database

Create Zabbix database and user on MySQL by the following commands, where <root_password> shall be replaced with the actual root password (e.g., shell> mysql -uroot -p12345) and <password> with new password for zabbix user on the database (including apostrophes: …identified by '67890';):

shell> mysql -uroot -p<root_password>
mysql> create database zabbix character set utf8 collate utf8_bin;
mysql> grant all privileges on zabbix.* to zabbix@localhost identified by '<password>';
mysql> quit;

It is saying I need to type the actual root's password even though I have never set root password while installing zabbix_server_mysql.

At the first I tried to assume default password like empty string "", "root" and "zabbix" something.

Then I tried to change root password to what I want.

$sudo service mysql stop
$sudo mysqld_safe --skip-grant-tables

# Another terminal
$mysql -uroot mysql
mysql > update user set password=PASSWORD("root") where User='root';
mysql > flush privileges;
mysql > quit;
$ sudo service mysql restart
$ mysql -uroot -proot
ERROR 1698 (28000): Access denied for user 'root'@'localhost'

Unfortunately, these seem not to work as I don't know why.

I have been stuck for quite long time, even not starting zabbix at all.

Could you give me an advice ?

Edit -------------------------------------------------

dpkg -l | grep mysql
ii  libdbd-mysql-perl                     4.033-1ubuntu0.1                                            amd64        Perl5 database interface to the MySQL database
ii  libmysqlclient20:amd64                5.7.17-0ubuntu0.16.04.1                                     amd64        MySQL database client library
ii  mysql-common                          5.7.17-0ubuntu0.16.04.1                                     all          MySQL database common files, e.g. /etc/mysql/my.cnf
ii  php-mysql                             1:7.0+35ubuntu6                                             all          MySQL module for PHP [default]
ii  php7.0-mysql                          7.0.13-0ubuntu0.16.04.1                                     amd64        MySQL module for PHP
ii  zabbix-server-mysql                   1:3.2.3-1+xenial                                            amd64        Zabbix network monitoring solution - server (MySQL)
  • Did you try sudo dpkg-reconfigure mysql-server-version? Replace "version" with something like 5.6.
    – Khaled
    Jan 31, 2017 at 16:53
  • @Khaled sudo dpkg-reconfigure shows only mysql-common is available for mysql and it doesn't have any effect with mysql-common.
    – asleea
    Feb 1, 2017 at 8:53
  • No mysql-server package!? How did you install mysql server?
    – Khaled
    Feb 1, 2017 at 8:55
  • @Khaled I didn't install mysql separately, it seems zabbix_server_mysql to install it together, that is why I am asking it on server fault if there is default password zabbix_server_mysql set for root user while installing it.
    – asleea
    Feb 1, 2017 at 9:10
  • Can you post the output of dpkg -l | grep mysql?
    – Khaled
    Feb 1, 2017 at 9:13

2 Answers 2


zabbix-mysql-server will install mysql (or mariadb) if it's not installed yet on your system, as it is a dependency, but it will not provide a default root password.

Once your installation of mysql is done, try launching


and you'll be able to set the root password of your MySQL installation.

Only after this, you can follow the documentation to create the db, user, etc..

The Zabbix documentation, the way it is written, is assuming that your MySQL is already installed and properly configured. In your situation, it's not done.

  • mysql_secure_installation still ask me root password even though it is saying If you've just installed MariaDB, and you haven't set the root password yet, the password will be blank, so you should just press enter here. blank doesn't work.........
    – asleea
    Feb 1, 2017 at 10:50
  • Because you've changed it, right ? If you want to do a "fresh" install and start over, try this : apt-get --yes purge mysql-server mysql-client && apt-get --yes autoremove --purge && apt-get autoclean then reinstall mysql-server and try again, you should be fine.
    – SBO
    Feb 1, 2017 at 10:53
  • Is it now solved ?
    – SBO
    Feb 7, 2017 at 15:47
  • Thank you for your attention but It was still the same, finally I just installed mysql separately and it worked.
    – asleea
    Feb 8, 2017 at 12:07

I fixed this problem:
type sudo -i then type you root password. after that

# mysql -uroot -p 

and enter you root system password. And its all :)

  • This doesn't answer the question. The problem is that the root password is unknown.
    – RalfFriedl
    Jan 26, 2019 at 11:07

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.