I am new to pfSense. I purchased two Netgate devices: SG-1000 and SG-2220.
First, I setup both with DHCP on WAN interfaces. Everything worked as expected (both on internal interface of existing router and connected to a cable ISP with DHCP).
Then I setup the SG-2220 with a static IP from our ISP that provides static IP's. While not our actual settings, this illustrates our settings:
IP: 188.8.131.52 Subnet: 255.255.255.248 (29) Gateway: 184.108.40.206
All worked as expected.
Using the exactly the same settings, the SG-1000 will not connect on the WAN.
Attempts at resolution:
- Re-enter settings.
- Reboot device.
- Reboot device and client PC.
- Factory reset.
- Set WAN back to DHCP and connected via old router to confirm working NIC in SG-1000.
- Connected PC directly and used WAN settings. Worked as expected.
- Changed cables.
I am at a loss of how to proceed.
Any suggestions welcome.
Packet capture from problem device: SG-1000
Packet capture from working device: SG-2440
The SG-1000 will connect to the ISP gateway router only if connected through a switch. Love to know why.