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I have an AMI linux, after a logout, at next login i get this error:

The server has disconnected with an error.  Server message reads:
A protocol error occurred. Too many authentication failures for ec2-user

I use SecureCRT but i tried also with terminal:

ssh -vvv -o IdentitiesOnly=yes -i auth/key.pem ec2-user@xxx.xxx.xxx.xxx

This the output:

OpenSSH_7.2p2 Ubuntu-4ubuntu2.1, OpenSSL 1.0.2g  1 Mar 2016
debug1: Reading configuration data /etc/ssh/ssh_config
debug1: /etc/ssh/ssh_config line 19: Applying options for *
debug2: resolving "xxx.xxx.xxx.xxx" port 22
debug2: ssh_connect_direct: needpriv 0
debug1: Connecting to xxx.xxx.xxx.xxx [xxx.xxx.xxx.xxx] port 22.
debug1: Connection established.
debug1: key_load_public: No such file or directory
debug1: identity file auth/key.pem type -1
debug1: key_load_public: No such file or directory
debug1: identity file auth/key.pem-cert type -1
debug1: Enabling compatibility mode for protocol 2.0
debug1: Local version string SSH-2.0-OpenSSH_7.2p2 Ubuntu-4ubuntu2.1
debug1: Remote protocol version 2.0, remote software version OpenSSH_6.6.1
debug1: match: OpenSSH_6.6.1 pat OpenSSH_6.6.1* compat 0x04000000
debug2: fd 3 setting O_NONBLOCK
debug1: Authenticating to xxx.xxx.xxx.xxx:22 as 'ec2-user'
debug3: hostkeys_foreach: reading file "/home/stefano/.ssh/known_hosts"
debug3: record_hostkey: found key type ECDSA in file /home/stefano/.ssh/known_hosts:70
debug3: load_hostkeys: loaded 1 keys from xxx.xxx.xxx.xxx
debug3: order_hostkeyalgs: prefer hostkeyalgs: ecdsa-sha2-nistp256-cert-v01@openssh.com,ecdsa-sha2-nistp384-cert-v01@openssh.com,ecdsa-sha2-nistp521-cert-v01@openssh.com,ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521
debug3: send packet: type 20
debug1: SSH2_MSG_KEXINIT sent
debug3: receive packet: type 20
debug1: SSH2_MSG_KEXINIT received
debug2: local client KEXINIT proposal
debug2: KEX algorithms: curve25519-sha256@libssh.org,ecdh-sha2-nistp256,ecdh-sha2-nistp384,ecdh-sha2-nistp521,diffie-hellman-group-exchange-sha256,diffie-hellman-group-exchange-sha1,diffie-hellman-group14-sha1,ext-info-c
debug2: host key algorithms: ecdsa-sha2-nistp256-cert-v01@openssh.com,ecdsa-sha2-nistp384-cert-v01@openssh.com,ecdsa-sha2-nistp521-cert-v01@openssh.com,ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521,ssh-ed25519-cert-v01@openssh.com,ssh-rsa-cert-v01@openssh.com,ssh-ed25519,rsa-sha2-512,rsa-sha2-256,ssh-rsa
debug2: ciphers ctos: chacha20-poly1305@openssh.com,aes128-ctr,aes192-ctr,aes256-ctr,aes128-gcm@openssh.com,aes256-gcm@openssh.com,aes128-cbc,aes192-cbc,aes256-cbc,3des-cbc
debug2: ciphers stoc: chacha20-poly1305@openssh.com,aes128-ctr,aes192-ctr,aes256-ctr,aes128-gcm@openssh.com,aes256-gcm@openssh.com,aes128-cbc,aes192-cbc,aes256-cbc,3des-cbc
debug2: MACs ctos: umac-64-etm@openssh.com,umac-128-etm@openssh.com,hmac-sha2-256-etm@openssh.com,hmac-sha2-512-etm@openssh.com,hmac-sha1-etm@openssh.com,umac-64@openssh.com,umac-128@openssh.com,hmac-sha2-256,hmac-sha2-512,hmac-sha1
debug2: MACs stoc: umac-64-etm@openssh.com,umac-128-etm@openssh.com,hmac-sha2-256-etm@openssh.com,hmac-sha2-512-etm@openssh.com,hmac-sha1-etm@openssh.com,umac-64@openssh.com,umac-128@openssh.com,hmac-sha2-256,hmac-sha2-512,hmac-sha1
debug2: compression ctos: none,zlib@openssh.com,zlib
debug2: compression stoc: none,zlib@openssh.com,zlib
debug2: languages ctos: 
debug2: languages stoc: 
debug2: first_kex_follows 0 
debug2: reserved 0 
debug2: peer server KEXINIT proposal
debug2: KEX algorithms: curve25519-sha256@libssh.org,ecdh-sha2-nistp256,ecdh-sha2-nistp384,ecdh-sha2-nistp521,diffie-hellman-group-exchange-sha256,diffie-hellman-group-exchange-sha1,diffie-hellman-group14-sha1,diffie-hellman-group1-sha1
debug2: host key algorithms: ssh-rsa,ecdsa-sha2-nistp256,ssh-ed25519
debug2: ciphers ctos: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes128-gcm@openssh.com,aes256-gcm@openssh.com,chacha20-poly1305@openssh.com,aes128-cbc,3des-cbc,blowfish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,arcfour,rijndael-cbc@lysator.liu.se
debug2: ciphers stoc: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes128-gcm@openssh.com,aes256-gcm@openssh.com,chacha20-poly1305@openssh.com,aes128-cbc,3des-cbc,blowfish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,arcfour,rijndael-cbc@lysator.liu.se
debug2: MACs ctos: hmac-md5-etm@openssh.com,hmac-sha1-etm@openssh.com,umac-64-etm@openssh.com,umac-128-etm@openssh.com,hmac-sha2-256-etm@openssh.com,hmac-sha2-512-etm@openssh.com,hmac-ripemd160-etm@openssh.com,hmac-sha1-96-etm@openssh.com,hmac-md5-96-etm@openssh.com,hmac-md5,hmac-sha1,umac-64@openssh.com,umac-128@openssh.com,hmac-sha2-256,hmac-sha2-512,hmac-ripemd160,hmac-ripemd160@openssh.com,hmac-sha1-96,hmac-md5-96
debug2: MACs stoc: hmac-md5-etm@openssh.com,hmac-sha1-etm@openssh.com,umac-64-etm@openssh.com,umac-128-etm@openssh.com,hmac-sha2-256-etm@openssh.com,hmac-sha2-512-etm@openssh.com,hmac-ripemd160-etm@openssh.com,hmac-sha1-96-etm@openssh.com,hmac-md5-96-etm@openssh.com,hmac-md5,hmac-sha1,umac-64@openssh.com,umac-128@openssh.com,hmac-sha2-256,hmac-sha2-512,hmac-ripemd160,hmac-ripemd160@openssh.com,hmac-sha1-96,hmac-md5-96
debug2: compression ctos: none,zlib@openssh.com
debug2: compression stoc: none,zlib@openssh.com
debug2: languages ctos: 
debug2: languages stoc: 
debug2: first_kex_follows 0 
debug2: reserved 0 
debug1: kex: algorithm: curve25519-sha256@libssh.org
debug1: kex: host key algorithm: ecdsa-sha2-nistp256
debug1: kex: server->client cipher: chacha20-poly1305@openssh.com MAC: <implicit> compression: none
debug1: kex: client->server cipher: chacha20-poly1305@openssh.com MAC: <implicit> compression: none
debug3: send packet: type 30
debug1: expecting SSH2_MSG_KEX_ECDH_REPLY
debug3: receive packet: type 31
debug1: Server host key: ecdsa-sha2-nistp256 SHA256:GG1VALdhIcU3rmLQAYd4QTHoar62b8L8Hw6UwPqmPIs
debug3: hostkeys_foreach: reading file "/home/stefano/.ssh/known_hosts"
debug3: record_hostkey: found key type ECDSA in file /home/stefano/.ssh/known_hosts:70
debug3: load_hostkeys: loaded 1 keys from xxx.xxx.xxx.xxx
debug1: Host 'xxx.xxx.xxx.xxx' is known and matches the ECDSA host key.
debug1: Found key in /home/stefano/.ssh/known_hosts:70
debug3: send packet: type 21
debug2: set_newkeys: mode 1
debug1: rekey after 134217728 blocks
debug1: SSH2_MSG_NEWKEYS sent
debug1: expecting SSH2_MSG_NEWKEYS
debug3: receive packet: type 21
debug2: set_newkeys: mode 0
debug1: rekey after 134217728 blocks
debug1: SSH2_MSG_NEWKEYS received
debug2: key: auth/key.pem ((nil)), explicit
debug3: send packet: type 5
debug3: receive packet: type 6
debug2: service_accept: ssh-userauth
debug1: SSH2_MSG_SERVICE_ACCEPT received
debug3: send packet: type 50
debug3: receive packet: type 51
debug1: Authentications that can continue: publickey
debug3: start over, passed a different list publickey
debug3: preferred gssapi-keyex,gssapi-with-mic,publickey,keyboard-interactive,password
debug3: authmethod_lookup publickey
debug3: remaining preferred: keyboard-interactive,password
debug3: authmethod_is_enabled publickey
debug1: Next authentication method: publickey
debug1: Trying private key: auth/key.pem
debug3: sign_and_send_pubkey: RSA SHA256:3Ma8kh4zpZ+ugjXBYfnpw+AP4Grki4SylPq2hBUIjJk
debug3: send packet: type 50
debug2: we sent a publickey packet, wait for reply

I have tried also to create a snapshot and relaunch AMI with another key, but i have the same result, this is a production server and I would not want to reinstall everything.....any idea?

  • What errors you can see on the server? – Jakuje Mar 13 '17 at 17:01
  • Try using Putty. I had the "The server has disconnected with an error. Server message reads: A protocol error occurred. Too many authentication failures" error with SecureCRT but Putty connected ok. – Roland Pihlakas Aug 2 '18 at 14:30
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In your local desktop or source desk

nano ~/.ssh/config

edit this via and add below code inside that file.

Host *
          IdentitiesOnly=yes

Than save file, ctrl+o exit file, ctrl + x

That's will resolve issues of connection.

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