I have 4 brand new Intel SSD's (DC P3520 Series) that I was told would work in our Dell PowerEdge R720 by a sales rep. Apparently he was wrong because the Dell is just not recognizing them even though they are a perfect fit and I have confirmed the connection to the backplane is good.
I called Dell and they said it's a firmware issue. However, these drives only physically interface into the server (SAS interface) so I can't use the server itself to try and update the firmware on the SSD's. Any ideas how I can make these work? Thanks.