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I am trying to manage our two QLogic SANBox 5800v fiber switches from my Windows 10 workstation.

Unfortunately, due to I think Java and IE compatibility issues, the web UI does not work on a Windows 10 machine. Firstly you have to jump through hoops with compatibility mode, trusted sites and Java security settings, but using the latest build of Java I just get a Java exception (Access denied) message.

Currently the only way for me to manage these switches using a GUI, is from an old Vista PC with an outdated version of IE and Java, and this is obviously less than ideal. SANSurfer is also now deprecated, and I can't get that to run on Windows 10 either anyway.

QLogic cannot tell me how to manage via Windows 10 using a GUI, and suggest I just use the CLI. This involves having to learn commands and syntax etc. which I am wary about as I have no proper training in QLogic CLI management, and will likely end up doing something that brings down the live switches.

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You should probably update your QLogic SANBox 5800v firmware. Check your firmware version:

  • From the GUI, namely QuickTools: Switch Data Window > Firmware group > Firmware Version.
  • From CLI: SANbox #> show version, look for entry ActiveSWVersion.

According to the Readme for Switch Firmware 8.0.14.19.00, QuickTools is compatible with Java 8 on Internet Explorer 9 and later (while e.g. firmware V 7.4 was compatible with Java 2 Standard Edition Runtime Environment 1.4.2). On Windows 10, make sure you are using Internet Explorer, not Edge.

  • Looks like the answer to me! We are two versions behind the latest firmware (Currently running 8.0.13.16.0), but that was from 4 years ago! Will try an update and see how we get on! Thanks. – James Edmonds Jun 2 '17 at 14:21

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