The company who used to manage our site has recently ceased business. They have given me the login details for our AWS account but I have so far been unable to access the SSH/FTP and I can no longer contact the company to get more information.
I am not hugely familiar with AWS, the extent of my knowledge is setting up one instance for a second company website on another account.
Can anyone help me figure out what the username is for the instance (I'm not sure even what OS is being used to try the default user), or if I can add another user through the AWS account. How I can create a new key pair to be able to login as well, I'm currently on Mac and I am used to using puttygen on Windows.
I apologise for not really having much information, I've been trying to gain access for a week now and I'm hoping someone will know better than me. Thank you