Here are my current settings:


myapp:~/workspace/myapp (master) $ heroku domains
=== cute-name-99999 Heroku Domain

=== cute-name-99999 Custom Domains
Domain Name     DNS Target
──────────────  ─────────────────────────────────
myapp.ch      myapp.ch.herokudns.com
*.myapp.ch    wildcard.myapp.ch.herokudns.com
www.myapp.ch  www.myapp.ch.herokudns.com
myapp:~/workspace/myapp (master) $ 

Gandi (my DNS provider)

Zone file:

@ 10800 IN A
blog 10800 IN CNAME blogs.vip.gandi.net.
imap 10800 IN CNAME access.mail.gandi.net.
pop 10800 IN CNAME access.mail.gandi.net.
smtp 10800 IN CNAME relay.mail.gandi.net.
webmail 10800 IN CNAME webmail.gandi.net.
www 10800 IN CNAME www.myapp.ch.herokudns.com.
@ 10800 IN MX 50 fb.mail.gandi.net.
@ 10800 IN MX 10 spool.mail.gandi.net.
@ 10800 IN TXT "v=spf1 include:_mailcust.gandi.net ?all"

Web Forwarding (added 15:40 London time):

Enabled as Permanent
http://myapp.ch -> http://www.myapp.ch

According Gandi support, "A web forwarding can take from 20 minutes to activate (time to update the redirection server) up to 3 hours or more if the DNS zone file has to be updated.". Well, these zone file settings has more than 12 hours. Currently, http://www.myapp.ch is accessible, but http://myapp.ch is not. I already empty my cache browser. Is there something else to check or should I just wait more time?

  • 1
    Contact support again and tell them it has been 12 hours? – ceejayoz Jul 13 '17 at 15:29
  • sure, but they didn't answered me yet. – Victor F Jul 13 '17 at 15:37
  • 1
    I'm not sure what else you imagine we can offer. Maybe if you de-censor the domain name we can take a look and see if it's working for us. – ceejayoz Jul 13 '17 at 15:39

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