I installed the Remote Desktop Session Host server role on a windows 2012 r2 machine. After that, I rebooted the VM and now when I try to log in via remote desktop, after a little while in the log in process, I get an "Access is denied" yellow message with an OK button below. I was able to log in before that.

Any idea on how I can fix this? I am local admin on the server but I cannot launch remotely the Server Manager. I was able to run the Computer Management console.


  • Are you able to log on locally via the console, rather than remotely via RDP? Windows does differentiate depending on this. Aug 15, 2017 at 18:49
  • Could you please be more specific, how do I connect via the console? I was able to connect via the Computer Management console. Thanks
    – boggy
    Aug 15, 2017 at 19:07
  • 1
    Try logging on to it physically (monitor, keyboard, and mouse) or, if possible, remotely via something like out-of-band management, Virtual Machine console, LogMeIn, TeamViewer, etc. Aug 15, 2017 at 19:08
  • Unfortunately I cannot proceed with any of these options. Any other ideas?
    – boggy
    Aug 15, 2017 at 19:18
  • Is the server connected to an AD DS domain? If so, can you log on using a domain administrator account? Aug 15, 2017 at 19:19

2 Answers 2


I know this is an old question, but it just got bumped up to the home page.

If you find yourself locked out of a Remote Desktop server, just run mstsc.exe /admin. This will log you in to the console session, bypassing all RDS licensing issues.


I solved this issue by uninstalling the Remote Desktop Session Host feature via powershell commands. Unfortunately I haven't been able to find the real cause of this issue.

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