I have a server containing just media (images). The media server has an SSL certificate purchased from GoDaddy.
If I go to
it opens a page containing only the JPG image mentioned. I see the "secure" lock in Chrome, Firefox, and Safari on my Mac.
Most other members of our team also see the same thing.
But some team members get a warning page instead. The warning is different for different browsers, but for Firefox it reads, "Your connection is not secure. The owner of media.mydomain.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website."
Most of the few users with this problem only see this kind of message in Firefox. One also said they see it in Chrome and Safari. Most get a secure connection with the green "secure" lock with all browsers, like I do.
I talked to GoDaddy support and they patiently tried testing with all the URLs I gave them and to them they were able to get a secure connection each time and they said the site appears to be fine and the SSL certificate appears to be fine.
Their suggestion was to Google around and see if I could find an answer. So I came here.
I am not able to duplicate the problem myself, but the team testing results so far are as follows. I did have them clear their browser caches.
- Windows user: Chrome and Edge ok, Firefox not
- Mac user: Chrome, Firefox, Safari all ok
- Mac user: Chrome and Firefox ok
- Mac user: Chrome, Firefox, Sari all ok
- Mac user: Chrome and Safari ok, Firefox not
- Windows user: Edge ok
- Mac user: Firefox and Opera ok
- Mac user: Firefox, Chrome, and Safari all not ok
Any suggestions about what might be the cause for some users in some browsers?