I am exactly in this situation:

Windows 2012 remote access can't connect

The RDS role was installed erroneously, and the grace period to decide the licensing mode was left to expire; when I tried to connect, I was greeted with (the Italian localized version of) this message:

Remote Desktop Connection - The remote session was disconnected because there are no Remote Desktop License Servers available to provide a licence. Please contact the server administrator.

Since we use RDP just for remote administration, after reading around that two administrative connections are "built in" if the RDS role is not installed, I removed the RDS role and rebooted; as a result, it was impossible to connect - the 3389 port wasn't even open.

Then, I found that the Remote Desktop setting in the System properties dialog (the same that you would use to enable RDP on a non-server machine) wasn't enabled; I enabled it, and now when connecting I get this message:

Errore licenza - Prego contattare l'amministratore

(in English that would be "License error - Please contact the administrator")

which is in fact different from what appeared before (when the RDS role was enabled), but it still isn't letting me in. I restarted the various RDP-related services to no avail.

This appears exactly the same both when connecting with mstsc from a Windows machine (with and without /admin) and rdesktop from a Linux machine (with and without -0, which AFAIK now shouldn't even have an effect on Windows >2008 Server).

Is this going to go away after yet another reboot or I have to perform some other magic to convince this thing to let me in? No, rebooting didn't fix anything. Suggestions?

  • have you checked rdp is enabled in server ? just like a normal pc ? and also i feel you have not removed all the RDS roles and restarted ?
    – Aravinda
    Sep 14, 2017 at 16:54
  • in run (Windows+R) try tsadmin.msc and see you see session host server available
    – Aravinda
    Sep 14, 2017 at 17:01
  • @Aravinda: RDP is enabled; tsadmin.msc doesn't exist; all the roles about RDS I could find have been removed. Sep 15, 2017 at 12:11
  • Here are few suggestions at this point .. see community.spiceworks.com/how_to/…
    – Aravinda
    Sep 15, 2017 at 12:45

1 Answer 1


After some extra reboot/update install the problem fixed itself. No idea what may have fixed it, let's hope it keeps working.

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