Our office emails hosted on Office-365 / Skype For Business for instant messaging.

Our vendors do not have Skype for business accounts. What configuration needs to be done on Exchange? We need to connect with them using

From Skype For Business ==> to Skype Personal.


Nowadays it is technically possible to add Skype contacts to Skype for Business, but external communication needs to be allowed from Skype for Business admin center (Office 365), first.

Let Skype for Business users add Skype contacts

  1. Sign in with your Office 365 admin account at https://portal.office.com/adminportal/home.

  2. In the Office 365 admin center, go to Admin Centers > Skype for Business.

  3. In the Skype for Business admin center, choose organization > external communications.

  4. Choose Let people use Skype for Business to communicate with Skype users outside your organization.

This is a shortened version. The original documentation linked goes through all the settings.

All these settings are company-wide i.e. affecting the whole Office 365 tenant.

If you have Skype for Business Server 2015, you'd need to Deploy Skype Connectivity.

Skype for Business Server 2015 uses the federation access architecture to support connectivity with Skype. This connectivity enables your Skype for Business Server users to add Skype. Skype clients can also add Skype for Business users to their contact list. Based on policies administratively set in Skype for Business Server users will be able to communicate using instant messaging, see each other’s presence, and initiate audio and video calls.

  • +1, will accept in 24 hrs :-) – Abhijeet Oct 21 '17 at 12:27

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