I have a customer whom I will be hosting a website for, let's say it is
example.com. I'm still pretty new at this, thus the worry about what is probably something fairly simple:
example.com is only used for email, and the email service is via
airmail.net which is a service provided by their broadband company. The domain registrar (
networksolutions) is using the nameservers provided by
The email service does not allow any access to DNS records. Or if they do, nobody on their tech support team knows how to allow it. Therefore, I can't simply change the A record to point to my http service.
It appears that I'm going to need to eliminate the email hosting company as DNS and either use the DNS zone at the registrar -- or change DNS at the registrar to my own DNS servers - where I will establish the MX records.
I just want to make sure my game plan will not cause them any impact to email services.
DIG AXFR fails; connection refused.
DIG @ns-0.airmail.net example.com ANY reports this:
;; QUESTION SECTION: ;example.com. IN ANY ;; ANSWER SECTION: example.com. 7200 IN MX 10 mx-0.airmail.net. example.com. 7200 IN MX 10 mx-1.airmail.net. example.com. 7200 IN MX 10 mx-2.airmail.net. example.com. 7200 IN MX 10 mx-3.airmail.net. example.com. 7200 IN MX 5 mx.airmail.net. example.com. 7200 IN NS ns-0.airmail.net. example.com. 7200 IN NS ns-1.airmail.net. example.com. 7200 IN SOA ns-0.airmail.net. hostmaster.airmail.net. 1509131953 10800 3600 604800 86400 example.com. 7200 IN A 126.96.36.199 ;; ADDITIONAL SECTION: mx-0.airmail.net. 7200 IN A 188.8.131.52 mx-1.airmail.net. 7200 IN A 184.108.40.206 mx-2.airmail.net. 7200 IN A 220.127.116.11 mx-3.airmail.net. 7200 IN A 18.104.22.168 mx.airmail.net. 7200 IN A 22.214.171.124 ns-0.airmail.net. 7200 IN A 126.96.36.199 ns-1.airmail.net. 7200 IN A 188.8.131.52 ;; Query time: 174 msec ;; SERVER: 184.108.40.206#53(220.127.116.11) ;; WHEN: Fri Dec 1 02:28:50 2017 ;; MSG SIZE rcvd: 362
Seems like there are no TXT records. Given this, does it seem like I have all the information I need and my plan is sound? I will set a low TTL at first, even though it probably doesn't matter since the MX target is not changing.
(edit: I think I also have to consider
webmail.example.com -- how do I know all the possible subdomains I need to check for DNS records?)
Thanks for any advice you may have so I can complete this successfully.