It's my first time posting on this platform so I'll try to be as detailed as possible with my question. This year I started working with servers and virtual machines for the first time, so I'm just starting to understand the interfaces and different software, but I haven't really experienced any problems until now. I use VMware vSphere Web Client to manage the virtual machines. Its Version 6.5.0 Build 4602587, and I access it through Mozilla Firefox version 56.0. The virtual machine runs on Microsoft Windows Server 2008 R2. Recently I was requested to increase the RAM on the virtual machine. Via the ESXi host I shutdown the virtual machine, proceeded to 'Edit Settings' and changed the amount in the 'Memory' field, then saved the changes. However after rebooting, the amount of RAM shown when logged into the virtual machine hasn't changed. But the amount on the vSphere Web Client does reflect the change for that virtual machine. A couple days later and the virtual machine still shows the original amount. Is there anything I didn't consider that prevented the changes from taking effect on the machine itself?
Thanks again, and sorry if I've missed any details.