I have a test Domino server and client machines. I have problem trying to setup IBM Notes on a client machine using the admin credential(e.g. John Doe). After putting Name (John Doe) and Server name, its asking for the user id file as shown below:

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I've confirmed client machine is able to ping the domino server, also I was able to open the domino server web administrator on client browser with same credential. But one thing I observed during Note setup (in case its related), I was only able to connect using the hostname of domino server. It refused to connect using just the server name in the format: mydomino01/hrteam.

Earlier on, I setup IBM Notes on a Macbook with same credentials and without it prompting me for user id file, I put in the password and it was able to access domino server. I've found a user.id file in my Mac's IBM Notes Data, can I simply import this file into this new client's IBM Notes Data directory?

Notes.ini in my My Domino server:


I'm confused about what to do next,how to resolve this issue?

  • Yes, you can copy the id file from your Mac to this machine and then use that id file when IBM Notes asks for an id file. – Per Henrik Lausten Jan 12 '18 at 9:02
  • Thank you, it connected just doing that. I was skeptical at first because I had tried this before with a client in vm connected as NAT and Host-Only. I guess it was a network issue – ArchieTiger Jan 12 '18 at 9:21

You can copy the id file from your Mac to this machine and then use that id file when IBM Notes asks for an id file.

  • An off topic question: I want to enable the Data Access at Database level according to: www-10.lotus.com/ldd/ddwiki.nsf/… but I can't find database properties in Note client. Please do you know where it is? Its not mentioned in the documentation at all – ArchieTiger Jan 12 '18 at 9:37
  • It's on the last tab in the bottom of the database properties. It's called "Allow Domino Data Service". – Per Henrik Lausten Jan 12 '18 at 9:39
  • You access the properties from File - Application - Properties – Per Henrik Lausten Jan 12 '18 at 9:40
  • Sorry, I closed Note and when I restarted, I'm getting Unable to find path to server any idea what could be wrong? – ArchieTiger Jan 12 '18 at 10:18
  • I'm able to ping server but I when I try to open Mail, I get Unable to find path to server – ArchieTiger Jan 12 '18 at 10:27

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