I recently got back from Holidays to discover that I am no longer able to login to my work (Azure/Microsoft?) account. This account was added through 'Active Directory' (free) as a guest.
When I attempt to reset the account password I get a message stating that Admin has not enabled/configured reset functionality.
My fellow co-worker is the 'Global Administrator' for our Azure account/services but the 'Reset Password' option is disabled for all users within Azure dashboard, including themselves, and the option to enable external 'Password Reset' is not available in 'Active Directory' without upgrading to 'Premium'.
We would like to know the simplest way to re-enable my account. Is there are way to reset an account password for free or do we have to enable some paid Azure services to do so?
I've tried deleting the 'Quest' account in 'Active Directory' but if you attempt to re-add a guest account with the same email address it prompts for a password (the first time I did this it prompted to set a password). I still don't know the password so I still cannot log-in.