I have a problem in Symantec Endpoint Protection Manager where by the computer browser to do a remote push install has randomly stopped working showing the error message

Network Provider: Microsoft Windows Network Error: The service has not been started

so I searched around online and also tested net view in Command Prompt which shows the error message

C:\Users\Administrator.DOMAIN>net view
The service has not been started.

More help is available by typing NET HELPMSG 2184.

I have checked both Computer Browser and Workstation services and both were running but I also restarted them and I have the same error messages. Does anyone know how I can resolve the issue?

  • Old thread, but does NET VIEW \\COMPUTERNAME work properly?
    – sippybear
    Commented Apr 16, 2018 at 21:36
  • For me yes! Only NET VIEW does not... but then again, my own computer does not show up on explorer network view...
    – marcolopes
    Commented May 23, 2021 at 1:14

1 Answer 1


Computer Browser also depends on the Server service. Have you checked that it's running?

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .