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I have installed Squid 3.5.12 on Ubuntu 16.04.4 LTS x64, everything is working fine with blocking everything and allowing a whitelist-only, except for when trying to access a website not on the whitelist, if it's HTTP, I get:

ERROR The requested URL could not be retrieved

and if it's HTTPS, I get:

This site can’t be reached

How to get them both display the same message or if possible a custom HTML page?

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This behaviour of HTTPS over Proxy is known. The problem was described in Custom Error Page (deny_info) for HTTPS earlier. Also you can read about it in No 'access denied' message with 'https' (post from squid mailing list).

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