I'm a small company having a few servers hosted in a managed hosting center, mainly Windows 2016 and a few Windows 2008 servers.
I have now received a rather disturbing email where they request full admin access to all our servers due to a Microsoft SPLA auditing routine. In case we don't use their SPLA licensing we're required to document to them how our servers are licensed.
Further more they demand a permanent full admin access and that we install LicenseWatch.
How am i supposed to react to this? My initial reaction is like, wtf. Am i in my right mind to consider them extremely unprofessional or is this common practice in hosting centers around the world?
In all my years in this profession, having hosted servers for decades through various providers have i never experienced anything like this.
I got a copy of the auditing notice and especially the following paragraph seems to hint that Microsoft is forcing access to all servers hosted at the provider. On the other hand, English is not my native language so i'm not entirely sure what this means
The scope of inspection includes [hosting provider]'s hosted environments, which includes the above agreement(s) and all Microsoft software services used or provided to third parties at and/or on behalf on [hosting provider]. Microsoft reserves the right to verify any licensing for all servers that may be providing Microsoft Software Services.