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According to Quickbooks Help, every time we restart our server (Server 2016 Essentials) we need to restart the Base Filtering Engine service. This procedure has always worked in the past for us. However, after the latest Windows Server updates install and reboot, we are unable to stop or restart the BFE service. It is currently running, but when attempting to stop it we get the following error:

"Windows could not stop the Base Filtering Engine service on Local Computer. Error 5: Access is Denied."

I have tried setting the permissions for the BFE registry key per recommendations found across the internet. However, those all seem to describe situations where the BFE service won't start. In my case, the service is running and I can't stop or restart it.

Is there something else I can try to get the service to stop?

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You have to disable Windows Defender through Group Policy. Then you will be able to stop the base filtering engine and scan the QB data files. Follow the following steps:

Run GPEdit (Edit Group Policy) Computer Configuration Administrative Templates Windows Components Windows Defender Turn Off Windows Defender Set to Enable Apply OK

Go to Services Stop Base Filtering Engine Service Yes to Stop Other Services Stop Again if Necessary after error messages Go to QB Database utility and scan data files in QB Directory Start the following services Base Filtering Engine Service IPSec Policy Agent Windows Firewall IKE and Auth IPSec Keying Modules

Run GPEdit (Edit Group Policy) Computer Configuration Administrative Templates Windows Components Windows Defender Turn Off Windows Defender Set to Disabled Apply OK

Start Windows Defender Service

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